Responsible Gaming

Our Commitment to Safe Gaming

At Franks on Tennis Club, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. Fair Go Casino strictly enforces age verification checks to ensure all players meet the legal requirements. If you are under 18, you are not permitted to participate in any gambling activities on this site.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Neglecting family, work, or personal responsibilities due to gambling
• Hiding gambling activities or lying about the amount spent
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems or cope with negative emotions
• Failed attempts to cut back or stop gambling
• Experiencing financial difficulties due to gambling
• Gambling with money needed for essential expenses

Self-Help Tools

Fair Go Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose before stopping play
• Reality Checks: Receive regular notifications during your gaming session to remind you of time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gambling
• Time-Out: Take a break from gambling for a set period while maintaining access to your account information

Contact our customer support team to activate any of these tools at any time.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and resources:

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for problem gambling in Australia
• Lifeline Australia
  Phone: 13 11 14
  24/7 crisis support and counselling
• Beyond Blue
  Phone: 1300 224 636
  Support for mental health and wellbeing

International Support Resources

If you are accessing Fair Go Casino from outside Australia, please refer to the responsible gaming organizations in your country:

• United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
• Canada: Responsible Gambling Council (www.responsiblegambling.org)
• United States: National Council on Problem Gambling (www.ncpgambling.org)

Take Action Today

If you think you may have a gambling problem, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. There is no shame in seeking assistance — taking action is a sign of strength.

Contact Gambling Help Online today to speak with a counsellor who can provide confidential advice and support tailored to your situation.

Gambling should be fun and entertaining. If it stops being enjoyable, it's time to seek help.